FAQ

Yes, we are proud to be a cruelty-free company.

Yes, our products are designed to be gentle and nourishing for even the most sensitive skin. We use only natural ingredients that are free from harsh chemicals and synthetic fragrances. We offer a range of sensitive skin options formulated for eczema, psoriasis, and more.

All of our products are handmade in small batches using traditional methods that have been passed down through generations. We carefully select each ingredient and craft them together to create unique blends designed to nourish and protect your skin.

Yes, we offer custom orders for special events such as weddings, baby showers, and more. Contact us to learn more about our custom order options.

Yes, we offer international shipping to select countries. Please check our shipping information page or contact our customer service for more details on international shipping options.

We believe in using only natural ingredients whenever possible, we use both essential and fragrance oils.

Yes, we are committed to creating products free from sulfates and parabens. Our formulations are carefully crafted without these potentially harmful ingredients, ensuring a safer and more natural skincare experience.

While our products are formulated with gentle and natural ingredients, we always recommend checking the ingredient list to ensure there are no known allergens for your specific sensitivities. If you have specific concerns or allergies, we recommend consulting with a healthcare professional before using our products.

Yes, we strive to minimize our environmental impact, which includes using recyclable packaging materials whenever possible. Our commitment to sustainability extends beyond the products themselves to ensure a greener approach to packaging.

The shelf life of our products varies depending on the specific item. Generally, our products have a shelf life of 12 to 24 months. To maximize the lifespan of your products, we recommend storing them in a cool, dry place away from direct sunlight.

Yes, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with our products, please contact our customer service team, and we will work with you to find a solution.

While we do offer a variety of vegan products, some of our formulations may contain nut oils or ingredients processed in facilities that handle nuts. We recommend reviewing the ingredient list and consulting with a healthcare professional if you have nut allergies or specific concerns.

Yes, we offer samples of select products so that you can try them before committing to a full-sized product. Check our samples page or contact our customer service for information on available samples.

To ensure the best quality and longevity of our products, we recommend storing them in a cool, dry place away from direct sunlight. Keeping the products in airtight containers or resealable bags can also help maintain their freshness.

Yes, our products are generally safe for pregnant women. However, we always recommend consulting with your healthcare provider before introducing any new skincare products during pregnancy.

While our products are formulated with natural ingredients that are beneficial for the skin, we cannot make specific claims regarding their effectiveness in treating medical conditions. However, many customers with various skin concerns have reported positive results and improvements in their skin's overall condition after using our products.

Yes, we offer wholesale and bulk purchasing options for retailers and businesses. Please reach out to our customer service team for more information and to discuss your specific needs.

Yes, we have a range of products specifically formulated for children, including gentle soaps and skincare items. However, we always recommend conducting a patch test and supervising the use of our products on children to ensure no adverse reactions occur.

Absolutely! Our soap can be used for shaving, providing a smooth and nourishing experience. The natural oils and ingredients in our soap help to lubricate the skin, reducing irritation and leaving it feeling soft and moisturized.